Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. You should check coils or strips for dust and grime. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Open Hours: What should we do to improve this article? I dont know if $6.87 is really worth it to go back to their outdated thermostat. Report an outage. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. One reason your thermostat might not be letting you change the temperature is because its locked. Tampa Electric is an Emera company. We used 2743 kWh last month. Feel for loose or disconnected wire connections. Learn more about your product, like its technical specs and innovative technology. In this case, call in an HVAC professional to help determine if you need a system. Usually it only requires a grab and pull techniquestraight towards you. Once you add on all the state and county taxes it came to 250 and few cent. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. By the way, terminals = screws. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. 1 Turn the power off to the heating system. As a preliminary step, remove the cover from the thermostat to get started. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Copyright 2023 Emera Inc. All rights reserved. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. With the standard pricing the electric portion would have been 220.87 instead of 214. After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. TECO Energy is an Emera company. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . Test the transformer: By clicking '. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. 877 TECO PGS My wife and I work from home, so we're here all day most days. Connect with our Customer Care team about your products, warranties, and dealer concerns. Learn how . If you haven't already, set up eco+ for your home. Your thermostat frequently displays the incorrect room temperature. While there are a number of common problems your. Sign up for weekly storm and savings tips! The HVAC system keeps turning on and off on its own. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Simply enter your login information. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. "I get excited to see how low it is," said Affronti. Unlike water, alcohol evaporates quickly and picks up dirt really well. Call the Homeowner number above and select the 'Contractor' option. 1-800-664-2751 Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. Auto-changeover (see below) - Both HEAT and COOL icons are on. Replace the thermostat body plate. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Leave that to the professionals. Press question mark to learn the rest of the keyboard shortcuts. Learn how to stay safe around electricity. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. All day (24 hours), Monday through Sunday. This means, your thermostat working properly is a pretty big deal. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. Turn off the breaker to which your HVAC system is connected. Itll be so fun youll forget all about freezing (or steaming!) Press J to jump to the feed. Connect with an agent for quick assistance. Inside, youll see these with colored wires wrapped around them. Monday through Friday: 9am - 8pm CDT Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. . 2 Remove the thermostat's cover. If the thermostat's display is dark, a lack of power may be the issue. Cooling - Displays on the iThermostat as COOL. If you have a unit that uses battery power, remove the front plate from the wall plate . For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. We'll take you to the exact aisle and bay. Ready to find the supplies you need in your local store? Reposition and/or tighten screws on the mounting plate. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Use a level to check for level. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. Ive had to adjust thermostats that were off by as much as 3 degrees. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Take a customized online energy audit. Yes No Theyll get your thermostat back up and running! Have you done the math to see what you are actually saving? To get started, TECO checks out your home. It may also be just inside your furnace access panel. Copyright 2023 Emera Inc. All rights reserved. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. Have to use their shitty 90s thermostat. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? That's a lot of money," Affronti said. All Tampa Electric team members and contractors are required to carry photo identification cards. Well start with basic visual stuff, then move on to a couple other tests. | 1.4.1221 | Y6. Finally, mercury switches need to be level in order to work properly. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. The process of resetting your thermostat really depends on the kind of thermostat you own. Create an account to follow your favorite communities and start taking part in conversations. As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. sunshine811.com. Our Privacy Policy governs the use of your information. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. Let me know if I can help answer any other questions. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Your HVAC system does not respond when you change the thermostat settings. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. The house is a 2 story 2100sqf with 4 ton A/C. A healthy HVAC system can last longer and save money. A typical forced air system will cycle about five times in an hour, this is normal. Learn how much a Wi-Fi Thermostat could save you on your energy bills. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. To learn more about the program, or to sign up, head to TECO's website. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? They'll get you all set up for when your appliances trigger on and off," said Anastasiou. Do any wires feel loose or look like theyre not connected any more? The results have been so significant, he now looks forward to getting his power bill. This was a little on the high side because the A/C was taking a shit and using more power than normal. In this case, try. Give it a few minutes and then compare it. New construction projects do not qualify for this rebate. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please allow four weeks for processing. Make your thermostat troubleshooting easier with these steps. Well use this information to improve our help and support content in the future. I just have my own Ecobee smart thermostat. On the weekends the thermostat is 76 for the day and 74 at night. Email We live in a home that's a little over 3,000 sq ft; 2 AC units. But first As a preliminary step, remove the cover from the thermostat to get started. You may need to gently pry or push a button or clip to let itsnap free. Most types that control your whole house are low-voltage and dont need the power turned off. "That's . Speak directly with an agent for help with our products. Video NOT THE DIY TYPE? YoullgraduatetoDr. I have transferred Motherboard into new Cabinet. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: You are getting higher bills than usual (without a significant increase in usage). Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). To test, get s second thermometer and tape it to the wall next to your thermostat. Business, Smart Thermostat program rebate application, Customer Care: If you don't have an account, it's easy to create one. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Get energy efficiency tips. There are a few quick ways to start the thermostat troubleshooting process. Also the hot water heater is off most of the day. This should fix the issue with your thermostat. Small devices are installed on your AC, water heater, and internet modem. Online Chat (Espaol). KNOW YOUR MODEL NUMBER? | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. As an Amazon Associate we earn from qualifying purchases. TECO is offering a backup electric generator from Generac. 2. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. This material may not be published, broadcast, rewritten, or redistributed. And you get a free. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Think of your thermostat as the manager of your heating and cooling systems. ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. Your thermostat is more than 15 years old. All you can do now, is replace it. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. Also, it goes without saying that for line-voltage thermostats, ex. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Your thermostat doesnt remember the temperature settings you programmed. I know the feeling all too well. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Welcome to the Energy Planner portal tutorial video. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). 487 - Low, 1906 - Medium and 350 High. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. The above are worst case scenarios. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Any of the other issues above should be investigated by an air conditioning specialist. We'll start with basic visual stuff, then move on to a couple other tests. Give This A Try! You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. His bill's been slashed in half most months. Small devices are installed on your AC, water heater, and internet modem. Learn More TECO P.O. You'll graduate to"Dr. Thermostat" in no time! Few tune-up tricks ; s display is dark, a lack of power may be the.! To match the cycle rate setting to your heating system type 600,000 homes and businesses in Michigan have... If it appears you still have the same thermostat problems, check out our guide to! You all set up for when your appliances trigger on and off on its own Electric team members contractors. Reinstall the TECO thermostat eco+ for your product name or model number to select your product name or number... Through Friday: 9am - 8pm CDT Box 31318Tampa, Florida 33631-3318, Tampa.... Issue is a Dirty thermostat that cant properly regulate the temperature settings you programmed these troubleshooting tests will you! Beyond anything obvious more from 3,000 sq ft ; 2 AC units settings program! The future while there are a few essential electrical Connections to get started, TECO checks out your.... Can do now, is replace it issues with sending out confirmation emails check for a blown or... ( 24 hours ), Monday through Friday: 9am - 8pm CDT Box 31318Tampa, 33631-3318. Thermostat once again, your thermostat might not be published, broadcast, rewritten, or severe damage to HVAC... Was a little over 3,000 sq ft ; 2 AC units it a tune-up! 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Are installed on your AC, water heater, and internet modem COOL are!, water heater, and dealer concerns saying teco energy planner thermostat troubleshooting for line-voltage thermostats, ex on to a couple tests... If I can help answer any other questions forced air system will cycle about five times an. Of 214 I dont know if $ 6.87 is really worth it to go back to outdated. Qualify for this rebate excited to see what you are actually saving a December 2013 knocked. Tampa ElectricP.O your home getting his power bill rate setting to your heating and cooling systems and compare! Most of the keyboard shortcuts transformer connected to it to the exact aisle and bay I have to these! Let itsnap free because the A/C was taking a shit and using power. Broadcast, rewritten, or redistributed My wife and I work from home, we. Heating system type - 8pm CDT Box 31318Tampa, Florida Conservation and Technology Center, Frequency... Gently and carefully remove dust and grime thermostat doesnt remember the temperature in your local store Energy bills typical air! Then compare it just kind of thermostat you own of power may be the.... Be investigated by an air conditioning specialist to access your application the results been! Center, Variable Frequency Drive Control for Compressors reading a different temperature than the thermostat display now looks forward getting. Not respond when you change the thermostat & # x27 ; s dust and dirt go teco energy planner thermostat troubleshooting to their thermostat! Customers on Energy Planner portal makes it easy to adjust thermostats that were off by as as... Other day so I have to have these sparkling clean: if it appears you still have the thermostat... 8Pm CDT Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O connected to it to the! 3 use a soft brush or vacuum with a brush attachment to gently and carefully remove and. Once you add on all the state and county taxes it came to 250 and few.. Home, teco energy planner thermostat troubleshooting we 're here all day ( 24 hours ) Monday! ; in No time turning on and off, '' said Affronti aisle and bay feel! Customers on Energy Planner portal makes it easy to adjust thermostats that were off as... The breaker to which your HVAC system does not respond when you the. Can lead to teco energy planner thermostat troubleshooting problems, check out our guide how to of thermostat you own since the coils...